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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelley Schmidt

May 8, 2026

5  out of  5
rating by Shelley Schmidt
"Great customer service! They actually called me to let me know my policy went down. Nice!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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MIKE CREVOISERAT

May 6, 2026

5  out of  5
rating by MIKE CREVOISERAT
"Super Nice Staff ! Thank you Debra Husman for all your Help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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George LaHood

May 5, 2026

5  out of  5
rating by George LaHood
"Katie was very professional and especially very helpful in setting up my policy. I really appreciate the fact that she was able to do everything so quickly and so professionally. It’s a pleasure to work with someone like that. Thanks to her."
We responded:
"George, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kaleb Hale’s Team—we are always here to help!"
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McKenzie Hinds

May 1, 2026

5  out of  5
rating by McKenzie Hinds
"We love working with this State Farm agency. Kaleb, Jessica, and Will all have outstanding customer service and make it easy to work with them. We highly recommend their services."
We responded:
"McKenzie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kaleb Hale’s Team is just a call or email away!"
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movement4us 777

May 1, 2026

5  out of  5
rating by movement4us 777
"Awesome experience Jessica was a Blessing to deal with could not have ask for a easier process in getting insurance"
We responded:
"Thank you for reviewing us here at Kaleb Hale State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yung Evol

April 30, 2026

5  out of  5
rating by Yung Evol
"Always a great experience. Stacy and the other girls are always nice and very helpful with anything I need."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Laura Winsor

April 30, 2026

5  out of  5
rating by Laura Winsor
"Jessica P helped me a great deal in making a decision about getting an umbrella policy She answered all questions to my satisfaction. Truly enjoyed my experience with her Would highly recommend her to future customers"
We responded:
"Thank you for taking the time to leave such a great review, Laura. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Mike Rooney

April 29, 2026

5  out of  5
rating by Mike Rooney
"Debra the office manager extremely helpful to work with."
We responded:
"Wow, thank you for the 5-star review, Mike! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jill Hanson

April 28, 2026

5  out of  5
rating by Jill Hanson
"Great Stste Farm office with great communication!!"
We responded:
"Jill, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kaleb Hale’s Team!"
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Patrick Hinks

April 24, 2026

5  out of  5
rating by Patrick Hinks
"Great team! Ask for Melanie, she'll take care of you!"
We responded:
"Thank you for the fantastic review, Patrick! We are always here to help with your insurance needs here in Olathe . "
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Steve

April 23, 2026

5  out of  5
rating by Steve
"Kaleb is great to work with. SF is lower price than farmers."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kaleb Hale’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kyle E

April 23, 2026

5  out of  5
rating by Kyle E
"This office has been helping my family with our insurance needs for more than 20 years. They are consistent, friendly, and informative whenever we need to work with them, and very responsive when we need assistance! Thank you!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kaleb Hale’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Olathe ."
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Krystal Laws

April 20, 2026

5  out of  5
rating by Krystal Laws
"Super helpful and friendly- found our best rates for our car"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Bob Pathman

April 16, 2026

5  out of  5
rating by Bob Pathman
"Kaleb’s staff is always very efficient & helpful. Customer is always 1st!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Olathe to know that you had such a wonderful experience with us here on State Farm Agent Kaleb Hale’s Team."
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Cody

April 16, 2026

5  out of  5
rating by Cody
"Always fast friendly service from people that care"
We responded:
"Cody, thank you for your wonderful review of State Farm Agent Kaleb Hale’s Team!"
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Mark Bersted

April 15, 2026

5  out of  5
rating by Mark Bersted
"Brad was very helpful and quick. Added insurance to a new car."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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john hammett

April 15, 2026

5  out of  5
rating by john hammett
"Great customer service, in the age of zero customer service elsewhere."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kaleb Hale’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sima A

April 14, 2026

5  out of  5
rating by Sima A
"My family and I recently switched to State Farm after multiple years spent with a different insurance agency. Kaleb Hale, Katie, and his entire office offer extremely affordable rates compared to others, and the level of service provided is top-notch. I especially had a great experience getting my auto insurance reinstated today after said previous agency let my policy lapse without notifying me that a renewal was needed. Katie was OUTSTANDING with the customer service she afforded me, and everything was accomplished in less than 30 minutes. I so appreciate the efficiency, care, and attention from Katie. I will recommend this office to additional family members and friends who are looking to make the switch. Sure am happy I did!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know"
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latrisha law

April 13, 2026

5  out of  5
rating by latrisha law
"Today I had the pleasure of meeting our agent Katie Duroe. I came to her with the need to set up the safe driver beacon and she gave great service. Offered me a drink while we tried to figure out some system issues. I really appreciate her welcoming demeanor and the effort she took to make sure I got everything set up correctly. I highly recommend this State Farm location. I got to chat with a few other people in the office and all were very kind and eager to serve and resolve my issue."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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salesmidwest

April 13, 2026

5  out of  5
rating by salesmidwest
"The Hale Agency has always been there for us for both personal and business. Outstanding customer service and would highly recommend them for all your coverage needs!"
We responded:
"Thank you for the 5-star review, salesmidwest! Here on State Farm Agent Kaleb Hale’s Team, we are proud to serve our community and appreciate your recognition. "
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Steve Robinson

April 12, 2026

5  out of  5
rating by Steve Robinson
"I had a very good and informative appt. with Jessica today! She knows the business excellently. As a former teacher she used her skills to explain what I needed to know in a very simple and straightforward way. Time well spent learning the what's and why's of insurance especially for our home."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Richard Ames

April 9, 2026

5  out of  5
rating by Richard Ames
"Superior service by Brad today. Proof of insurance card was no coming thru email. Finally got the proof via text. Thanks for the help!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
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Julie Ott

April 9, 2026

5  out of  5
rating by Julie Ott
"Wow, what a great experience! We are relocating from a different state. Melanie was so helpful with setting up my policy! She went above and beyond!"
We responded:
"Wow, thank you for the 5-star review, Julie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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David Brainard

April 7, 2026

5  out of  5
rating by David Brainard
"Debbie and the rest of the office are simply the best."
We responded:
"Thank you for the fantastic review, David! We are always here to help with your insurance needs here in Olathe . "
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Floreta Alcontin

March 30, 2026

5  out of  5
rating by Floreta Alcontin
"knowledgeable, friendly and very helpful people."
We responded:
"Thanks so much for the fantastic rating, Floreta! We are so glad you had a positive experience with us here on State Farm Agent Kaleb Hale’s Team. If there is anything we can do for you in the future, just give us a shout! "