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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Domo J

September 26, 2025

5  out of  5
rating by Domo J
"I was involved in a flood accident with my vehicle and the staff from Jaycee to Stacy were all helpful in every way. I was dealing with the collision center that I chose and state farm stepped in to make sure I was taken care of and not taken advantage of because of their mistake (the collision center). I’ve been with state farm since 2014 and this vehicle issue I ran into made the loyalty worth it. I referred my co worker to this branch and I highly recommend you do the same cause not only do they look out for you whenever you have a claim. They make sure to get you the best policy with the beat price."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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D S

September 25, 2025

5  out of  5
rating by D S
"Always helpful and professional!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kristin Dickinson

September 24, 2025

5  out of  5
rating by Kristin Dickinson
"I’ve had a great experience working with Melanie Sanchez. She was able to get me a liability certificate quickly and made the whole process smooth. Melanie is easy to work with, very professional, and always reliable. Highly recommend her for any insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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floreta alcontin

September 18, 2025

5  out of  5
rating by floreta alcontin
"Awesome and friendly people. Specially when I talked to Stacey and Melanie they are very helpful and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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Ruth Latshaw

August 27, 2025

5  out of  5
rating by Ruth Latshaw
"Stacy left me message to send in mileage for safe drive , helpful because I really need reminders."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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Brian Brassfield

August 21, 2025

5  out of  5
rating by Brian Brassfield
"Jessica and everyone that I talked to were great Stacey was amazing for me today as well"
We responded:
"Thank you Brian, we are very fortunate to have Jessica on our team. We appreciate the five star review and trusting us with your insurance needs at Kaleb Hale State Farm."
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Tevin Jacutin

August 20, 2025

5  out of  5
rating by Tevin Jacutin
"Melanie has been such a great person to work with! She always answers my calls right away and is quick to fix or update my policies whenever I need help. I really appreciate how reliable and professional she is—it makes everything so easy. Highly recommend working with her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kerry Nelson

August 17, 2025

5  out of  5
rating by Kerry Nelson
"I can’t say enough good things about Kaleb and his team at State Farm in Olathe. They have been nothing but courteous and professional with me and my insurance needs. I recently sent them a particularly nasty email that stated that my insurance needs were not being met. Kaleb responded in the most kind and understanding manner and I’ll never forget that. He and his team have really pulled through for me, and I wrote them a truly heartfelt apology email that I hope they took as it was intended. I will recommend Kaleb and his team to anyone I know that is looking for a new insurance broker. They’ve worked with me and really came up with a good plan for me going forward. 35 years with State Farm and they’ve kept my loyalty going strong. Sincerely, Kerry Nelson"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sue Lizar

August 14, 2025

5  out of  5
rating by Sue Lizar
"Never had bad service with Caleb Hale!! Everyone always eager to help, but that Stacy she's a rockstar!!!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Stephanie Dulin

July 28, 2025

5  out of  5
rating by Stephanie Dulin
"We have had amazing service through Kaleb Hale State Farm for all of our insurance needs! He is personable, quick to respond and exceptional at what he does. Everyone that we have talked to in his office has been friendly and helpful as well. Thank you for taking great care of our family through all these years!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tiffani Heier

July 25, 2025

5  out of  5
rating by Tiffani Heier
"I have been with kaleb Hale since 2003. Always professional and courteous service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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Harman Gill

July 24, 2025

5  out of  5
rating by Harman Gill
"Kaleb Hale and his team always deliver exceptional service - I would definitely recommend their team for your insurance needs!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Nicole St. James

July 24, 2025

5  out of  5
rating by Nicole St. James
"Kaleb Hale is a phenomenal agent. He's always a phone call away and willing to help with whatever questions or situations I might have. If you're in the market for insurance, do yourself a favor and give Kaleb a call, you'll be happy you did.🙂👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelle Boyer

July 24, 2025

5  out of  5
rating by Kelle Boyer
"The gal that answers the phone, Stacy, is so sweet helpful!!!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
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Debra Comes

July 1, 2025

5  out of  5
rating by Debra Comes
"Jessica Posgai was extremely helpful in assisting me with pricing, coverage options and comparisons, and finalizing transfer of my insurance coverages. She was professional, thorough, patient and delightful to work with. I have no doubt that The Hale Agency will be there to help should I ever need them in the future."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Angie Clayton

June 30, 2025

5  out of  5
rating by Angie Clayton
"Jessica was terrific start to finish. I was looking for renters insurance, and we have now switched our vehicles to State Farm as well thanks to her knowledgeable care of us. She was very fast to respond to my questions and she’s so friendly!"
We responded:
"Thanks for the review, Angie! Jessica is super knowledgeable in ALL things insurance and we are so happy to hear that she was able to help you out!!"
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Patrick Hawthorne

June 27, 2025

5  out of  5
rating by Patrick Hawthorne
"Jaycee was great to work with highly recommend!!!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
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Erika League

June 16, 2025

5  out of  5
rating by Erika League
"Stacy was so sweet & helped me with all of my concerns! Made sure I had all my questions answered and offered additional assistance throughout my call."
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
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Lance

June 16, 2025

5  out of  5
rating by Lance
"Been with State Farm for some time. Had an issue with one of my policies due to some recent changes made. Stacy helped get it resolved and set everything up to prevent it going forward."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shana Ryan

June 16, 2025

5  out of  5
rating by Shana Ryan
"Over many years I have been a loyal customer to State Farm and this office is by far terrific. The staiff is friendly!"
We responded:
"Shana thank you for the 5 star review, Melanie is definitely a rockstar and a pillar at our office we appreciate your business here at Kaleb Hale State Farm!"
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Michael C.

June 7, 2025

5  out of  5
rating by Michael C.
"I worked with Melanie getting my son added to my insurance and she was patient and attentive to details. I appreciate her professionalism and making sure my policy was the way I wanted. She’s great!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
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Max Ambrosio

June 6, 2025

5  out of  5
rating by Max Ambrosio
"Jessica is simply amazing!!!!"
We responded:
"Thanks for the review, Carey! Jessica is super knowledgeable in ALL things insurance and we are so happy to hear that she was able to help you out!!"
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Mikaela Tinsley

May 28, 2025

5  out of  5
rating by Mikaela Tinsley
"Stacy was extremely sweet and helpful when I called needing help with a few things! Everyone at this office has always been great to work with!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with Stacy was great and we hope to continue providing you with excellent service!"
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Jamie Booth

May 15, 2025

5  out of  5
rating by Jamie Booth
"Fantastic experience. Jessica’s knowledge and efficiency is second to none. If you are looking for insurance, I would recommend starting with Kaleb and Jessica’s team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carey Knight

May 2, 2025

5  out of  5
rating by Carey Knight
"Today I had the pleasure of working with Jaycee. The experience was amazing. I called directly at 9 AM because I needed insurance today and she was able to get me a policy and get it sent to my email within 10 minutes. 10/10 service."
We responded:
"Thanks for the review, Carey! Jaycee is super knowledgeable in ALL things insurance and we are so happy to hear that she was able to help you out!!"