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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruth Latshaw

Ruth Latshaw

August 27, 2025

5  out of  5
rating by Ruth Latshaw
"Stacy left me message to send in mileage for safe drive , helpful because I really need reminders."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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Brian Brassfield

August 21, 2025

5  out of  5
rating by Brian Brassfield
"Jessica and everyone that I talked to were great Stacey was amazing for me today as well"
We responded:
"Thank you Brian, we are very fortunate to have Jessica on our team. We appreciate the five star review and trusting us with your insurance needs at Kaleb Hale State Farm."
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Tevin Jacutin

August 20, 2025

5  out of  5
rating by Tevin Jacutin
"Melanie has been such a great person to work with! She always answers my calls right away and is quick to fix or update my policies whenever I need help. I really appreciate how reliable and professional she is—it makes everything so easy. Highly recommend working with her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kerry Nelson

August 17, 2025

5  out of  5
rating by Kerry Nelson
"I can’t say enough good things about Kaleb and his team at State Farm in Olathe. They have been nothing but courteous and professional with me and my insurance needs. I recently sent them a particularly nasty email that stated that my insurance needs were not being met. Kaleb responded in the most kind and understanding manner and I’ll never forget that. He and his team have really pulled through for me, and I wrote them a truly heartfelt apology email that I hope they took as it was intended. I will recommend Kaleb and his team to anyone I know that is looking for a new insurance broker. They’ve worked with me and really came up with a good plan for me going forward. 35 years with State Farm and they’ve kept my loyalty going strong. Sincerely, Kerry Nelson"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sue Lizar

August 14, 2025

5  out of  5
rating by Sue Lizar
"Never had bad service with Caleb Hale!! Everyone always eager to help, but that Stacy she's a rockstar!!!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Stephanie Dulin

July 28, 2025

5  out of  5
rating by Stephanie Dulin
"We have had amazing service through Kaleb Hale State Farm for all of our insurance needs! He is personable, quick to respond and exceptional at what he does. Everyone that we have talked to in his office has been friendly and helpful as well. Thank you for taking great care of our family through all these years!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tiffani Heier

July 25, 2025

5  out of  5
rating by Tiffani Heier
"I have been with kaleb Hale since 2003. Always professional and courteous service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
Profile photo of Harman Gill

Harman Gill

July 24, 2025

5  out of  5
rating by Harman Gill
"Kaleb Hale and his team always deliver exceptional service - I would definitely recommend their team for your insurance needs!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
Profile photo of Nicole St. James

Nicole St. James

July 24, 2025

5  out of  5
rating by Nicole St. James
"Kaleb Hale is a phenomenal agent. He's always a phone call away and willing to help with whatever questions or situations I might have. If you're in the market for insurance, do yourself a favor and give Kaleb a call, you'll be happy you did.🙂👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kelle Boyer

Kelle Boyer

July 24, 2025

5  out of  5
rating by Kelle Boyer
"The gal that answers the phone, Stacy, is so sweet helpful!!!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
Profile photo of Debra Comes

Debra Comes

July 1, 2025

5  out of  5
rating by Debra Comes
"Jessica Posgai was extremely helpful in assisting me with pricing, coverage options and comparisons, and finalizing transfer of my insurance coverages. She was professional, thorough, patient and delightful to work with. I have no doubt that The Hale Agency will be there to help should I ever need them in the future."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
Profile photo of Angie Clayton

Angie Clayton

June 30, 2025

5  out of  5
rating by Angie Clayton
"Jessica was terrific start to finish. I was looking for renters insurance, and we have now switched our vehicles to State Farm as well thanks to her knowledgeable care of us. She was very fast to respond to my questions and she’s so friendly!"
We responded:
"Thanks for the review, Angie! Jessica is super knowledgeable in ALL things insurance and we are so happy to hear that she was able to help you out!!"
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Patrick Hawthorne

June 27, 2025

5  out of  5
rating by Patrick Hawthorne
"Jaycee was great to work with highly recommend!!!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
Profile photo of Erika League

Erika League

June 16, 2025

5  out of  5
rating by Erika League
"Stacy was so sweet & helped me with all of my concerns! Made sure I had all my questions answered and offered additional assistance throughout my call."
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
Profile photo of Lance

Lance

June 16, 2025

5  out of  5
rating by Lance
"Been with State Farm for some time. Had an issue with one of my policies due to some recent changes made. Stacy helped get it resolved and set everything up to prevent it going forward."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Shana Ryan

Shana Ryan

June 16, 2025

5  out of  5
rating by Shana Ryan
"Over many years I have been a loyal customer to State Farm and this office is by far terrific. The staiff is friendly!"
We responded:
"Shana thank you for the 5 star review, Melanie is definitely a rockstar and a pillar at our office we appreciate your business here at Kaleb Hale State Farm!"
Profile photo of Michael C.

Michael C.

June 7, 2025

5  out of  5
rating by Michael C.
"I worked with Melanie getting my son added to my insurance and she was patient and attentive to details. I appreciate her professionalism and making sure my policy was the way I wanted. She’s great!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
Profile photo of Max Ambrosio

Max Ambrosio

June 6, 2025

5  out of  5
rating by Max Ambrosio
"Jessica is simply amazing!!!!"
We responded:
"Thanks for the review, Carey! Jessica is super knowledgeable in ALL things insurance and we are so happy to hear that she was able to help you out!!"
Profile photo of Mikaela Tinsley

Mikaela Tinsley

May 28, 2025

5  out of  5
rating by Mikaela Tinsley
"Stacy was extremely sweet and helpful when I called needing help with a few things! Everyone at this office has always been great to work with!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with Stacy was great and we hope to continue providing you with excellent service!"
Profile photo of Jamie Booth

Jamie Booth

May 15, 2025

5  out of  5
rating by Jamie Booth
"Fantastic experience. Jessica’s knowledge and efficiency is second to none. If you are looking for insurance, I would recommend starting with Kaleb and Jessica’s team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Carey Knight

Carey Knight

May 2, 2025

5  out of  5
rating by Carey Knight
"Today I had the pleasure of working with Jaycee. The experience was amazing. I called directly at 9 AM because I needed insurance today and she was able to get me a policy and get it sent to my email within 10 minutes. 10/10 service."
We responded:
"Thanks for the review, Carey! Jaycee is super knowledgeable in ALL things insurance and we are so happy to hear that she was able to help you out!!"
Profile photo of Mike McCabe

Mike McCabe

April 30, 2025

5  out of  5
rating by Mike McCabe
"Melanie helped me quickly add a new car to my policy with the Kaleb Hale Insurance Agency today. She was very professional and knew exactly how to help me obtain all the necessary information. She also made sure my other policies were up-to-date. Spectacular customer service!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
Profile photo of Ash Dan

Ash Dan

April 29, 2025

5  out of  5
rating by Ash Dan
"Melanie is amazing!!! She always has the answer to my questions and if not she will find the answer. She always goes above and beyond! I love how she takes the time to figure out your needs, I absolutely love Melanie she’s like family!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Ryan Rainville

Ryan Rainville

April 29, 2025

5  out of  5
rating by Ryan Rainville
"Itzel provided excellent service. I needed to get a policy reinstated and she helped me through it in a matter of minutes. We have been using State Farm for years now and they have always been easy and a pleasure to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Pat Austin (Wednesday Elf)

Pat Austin (Wednesday Elf)

April 24, 2025

5  out of  5
rating by Pat Austin (Wednesday Elf)
"Melanie Sanchez has been a tremendous help to me in the past month in both helping me set up my Drive Safe & Save App and with settling an issue with my renters insurance to satisfy new requirements by my apartment complex. Her friendly attitude and positive outlook are always such a plus and makes it a pleasure for me to deal with her and this State Farm office."
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service! "