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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rene Francoviglia

Rene Francoviglia

September 11, 2024

5  out of  5
rating by Rene Francoviglia
"Rene F. 9/11/2024 We recently had a situation where the owner of the company was considering purchasing a van. The catch was that before the bank would grant the loan, they required coverage on the vehicle first. Seems counterintuitive to cover a vehicle before you own it. Deb was fantastic and came to our rescue. She found a way to provide coverage to satisfy the bank and since we are on a monthly premium payment plan, we were charged for just one month which could have been refunded had the van not actually been purchased. Cheers to Deb for service above and beyond!!"
We responded:
"Rene we appreciate your kind words toward Deb She is fabulous and great at assisting our customers in any way she can. We appreciate your business here at Kaleb Hale State Farm"
Profile photo of Marjorie Korosec

Marjorie Korosec

September 9, 2024

5  out of  5
rating by Marjorie Korosec
"Best Customer Service I’ve ever received. Melanie is thorough, exceptionally knowledgeable, caring toward clients and their individual insurance needs. She even sets up follow-up communication to check-in and see if any adjustments may be needed. Impeccable service and efficient, painless set up"
We responded:
"Marjorie we appreciate your 5 star review! Melanie does an exceptional job at going over insurance need and going above and beyond for every customer, glad you feel this way! We appreciate your business here at Kaleb Hale State Farm."
Profile photo of ESV Latmeuang

ESV Latmeuang

September 9, 2024

5  out of  5
rating by ESV Latmeuang
"Itzel Garcia providing great customer service to getting my family and I set up renter's insurance. My family and I thank you and everybody else there at Kaleb Hale's office!"
We responded:
"Eva we appreciate your review! Glad Itzel was able to assist you with setting up your Renter here at Kaleb Hale State Farm! "
Profile photo of Amber Billings

Amber Billings

September 9, 2024

5  out of  5
rating by Amber Billings
"I had a great experience and chatting with Jessica! She did amazing explaining everything and helping me understand what I needed to know! I have no complaints over here!"
We responded:
"Amber we appreciate your 5 star review! Jessica is great at going over all your insurance needs and helping our customers understand the insurance, that is exactly what we want for all of our customers here at Kaleb Hale State Farm!!!"
Profile photo of BhuvanaReddy Nandhimalla

BhuvanaReddy Nandhimalla

September 6, 2024

5  out of  5
rating by BhuvanaReddy Nandhimalla
"Itzel Garcia was helpful and provided all the information I needed to set up my renters insurance"
We responded:
"BhuvanaReddy we appreciate your review! Thank you for allowing us here at Kaleb Hale State Farm to assist you with your insurance needed, Itzel is great at working with our customers!!!"
Profile photo of Sandra Oriaku

Sandra Oriaku

September 5, 2024

5  out of  5
rating by Sandra Oriaku
"Thanks to Melanie I was able to bundle my car and renter insurance. She is knowledgeable and professional. Enjoyed doing busses with her."
We responded:
"Sandra thank you so much for your kind words and review! Melanie is just amazing to work with and VERY knowledgeable for sure, We appreciate your business here at Kaleb Hale State Farm. "
Profile photo of Jane Clark

Jane Clark

August 31, 2024

5  out of  5
rating by Jane Clark
"I was involved in an accident. I called the next morning. Debbie was able to get the process moving with my claim immediately. I needed my proof of insurance cards and Itzel emailed them to me. Their great customer service has brought me peace of mind. Thank you so much!"
We responded:
"Jane we appreciate your review!!! Debbie and Itzel are amazing at what they do to make sure our customers are satisfied and well taken care of. That is all we want for our customers here at Kaleb Hale State Farm!"
Profile photo of VARAK ARTINIAN

VARAK ARTINIAN

August 30, 2024

5  out of  5
rating by VARAK ARTINIAN
"Itzel was super nice, helpful and helped me get a great deal! Thanks!"
We responded:
"Varak we appreciate your review! Thank you so much for your kind words toward Itzel she is amazing with our customers we appreciate your business here at Kevin Hale State Farm "
Profile photo of maria angulo

maria angulo

August 26, 2024

5  out of  5
rating by maria angulo
"Muy agradecida con Itzel. Excelente servicio y atención. 100% recomendada."
We responded:
"Maria gracia por el review de 5 estrellas! Nos da mucho gusto poder trabajar aqui con usted aqui en Kaleb Hale State Farm, Itzel trabaja duro con todos nuestros cliente y que esten contentos con nuestros servicios de nuevo muchas gracias! Aqui estamos para asstirle."
Profile photo of Matthew H

Matthew H

August 22, 2024

5  out of  5
rating by Matthew H
"Itzel was very helpful!"
We responded:
"Matthew thank you for the 5 star review! Itzel is great at helping all of our customers glad she was able to help. We appreciate your business here at Kaleb Hale State Farm."
Profile photo of Thadd Hale

Thadd Hale

August 15, 2024

5  out of  5
rating by Thadd Hale
"Great agency! My daughter recently had a car accident and Kaleb and team handled this very well. And no, we are not related."
We responded:
"Thadd we appreciate your review!!! Glad you were taken good care of on this claims can be stressful but here at Kalbe Hale we try to make this process as easy as possible for everyone thank you for allowing us to protect you and your family in situations like this!"
Profile photo of Shana Ryan

Shana Ryan

August 13, 2024

5  out of  5
rating by Shana Ryan
"Over many years I have been a loyal customer to State Farm and this office is by far terrific, Melanie is truly a rock star and helps me every time! They always answer as well."
We responded:
"Shana thank you for the 5 star review, Melanie is definitely a rockstar and a pillar at our office we appreciate your business here at Kaleb Hale State Farm!"
Profile photo of Jackie Minjares

Jackie Minjares

August 8, 2024

5  out of  5
rating by Jackie Minjares
"Itzel is very professional and kind! She has made my process easy when it came to signing up for insurance."
We responded:
"Jackie we appreciate your kind words and specially the 5 Star review!! Itzel is a rockstar at making the signup process easy, we appreciate your business and your business here at Kaleb Hale State Farm!"
Profile photo of Julie Highfill

Julie Highfill

August 1, 2024

5  out of  5
rating by Julie Highfill
"Itzel was extremely patient and helpful when I checked on insurance for my new car. I really appreciated her anticipating my needs and quickly finalizing my business!"
We responded:
"Julie we appreciate your kind words and 5 star review! helping our clients is one of the things we love to do and Itzel does an amazing job at doing so we appreciate your business here at Kaleb Hale State Farm."
Profile photo of Rachel Blakley

Rachel Blakley

July 31, 2024

5  out of  5
rating by Rachel Blakley
"Helped move my auto and home insurance to a new policy. Was very smooth! Itzel was a great help."
We responded:
"Rachel thank you for the 5 Star review! Itzel is great we appreciate your business here at State Farm!"
Profile photo of David Kellar

David Kellar

July 24, 2024

5  out of  5
rating by David Kellar
"Great experience working with Itzel Garcia. She was professional, friendly and answered all my questions. Plus she saved us over $1,400 from our previous carrier. Thanks again."
We responded:
"David we are very happy you feel that way, Itzel is amazing and we work hard for your family and all of our customers to feel the same way! We appreciate your kind words and 5 star review here at Kaleb Hale State Farm."
Profile photo of Donald Lewis

Donald Lewis

July 24, 2024

5  out of  5
rating by Donald Lewis
"Fast, helpful, easy, great experience. Itzel Garcia was a big help!"
We responded:
"Donald thank you for the 5 Star review! Itzel is rockstar we appreciate your business here at State Farm!"
Profile photo of Hunter Leahy

Hunter Leahy

July 24, 2024

5  out of  5
rating by Hunter Leahy
"Kaleb Hales team has been nothing short of incredible to work with. They have taken the time to answer any and all questions that I have had. I worked with Itzel to get a new car added on to our policy and it was the quickest phone call I have ever had with an insurance provider. I will be recommending them to all of my friends!"
We responded:
"Hunter we appreciate your kind words and 5 star review!!! We always strive to be better everyday glad Itzel made the process a quick and easy, we appreciate your business here at Kaleb Hale State Farm!"
Profile photo of Cesar Arteaga

Cesar Arteaga

July 17, 2024

5  out of  5
rating by Cesar Arteaga
"Itzel has been great, I have my home, auto, and life insurance thought State Farm. Great service!"
We responded:
"We value customers like you Cesar! We work hard to provide excellent customer service to you and our customers and glad you feel that way. Thank you for your 5 star review!! We appreciate you here at Kaleb Hales State Farm."
Profile photo of Dan McNickle

Dan McNickle

July 11, 2024

5  out of  5
rating by Dan McNickle
"Kaleb Hale and his staff are the best! There is never a time that my family has to worry that we aren't being taken care of. Everytime that I have needed anything, I know that Kaleb and his team are just a call, email or text away."
We responded:
"Dan we are very happy you feel that way, we work hard for your family and all of our customers to feel the same way! We appreciate your kind words and 5 star review here at Kaleb Hale State Farm."
Profile photo of Jeff Millan

Jeff Millan

July 10, 2024

5  out of  5
rating by Jeff Millan
"Thank you Itzel! You made this so easy to update out insurance needs"
We responded:
"Jeff thank you for the 5 star review. Glad Itzel was able to assist you with your insurance needs, thank you for allowing us to take care of you and your family at Kaleb Hale State Farm."
Profile photo of Mick Simmons

Mick Simmons

July 9, 2024

5  out of  5
rating by Mick Simmons
"Excellent customer service Melanie!!! Thank you for caring about even the most humble of customers. 🙏"
We responded:
"Mick thank you for your review! We appreciate all of our customer here at Kaleb Hales Agency, Melanie is a rockstar at showing amazing customer service to all of our customers!"
Profile photo of Mary O'Connor

Mary O'Connor

July 8, 2024

5  out of  5
rating by Mary O'Connor
"I have been searching for home and auto insurance and Itzel Garcia from the agency could not have been more helpful and professional."
We responded:
"Mary thank you for the 5 star review!! We appreciate your business here at Kaleb Hale State Farm, Itzel is a just amazing on helping our customers!"
Profile photo of Mitchall Crane

Mitchall Crane

July 8, 2024

5  out of  5
rating by Mitchall Crane
"Itzel is great; very helpful & professional👍"
We responded:
"Mitchall we appreciate your review! Itzel is awesome glad she was able to assist you we appreciate your business here at Kaleb Hale State Farm. "
Profile photo of Megan Hightower

Megan Hightower

July 4, 2024

5  out of  5
rating by Megan Hightower
"Itzel was super helpful in gathering up quotes for my home and auto insurance needs. She was patient, explained everything in detail, and answered all my questions to make it a smooth process of switching over to State Farm. I received all my documents promptly. Thank you, Itzel!"
We responded:
"Megan thank you for the 5-star review! Itzel is amazing we appreciate your business here at State Farm."