State Farm® Insurance Agent Kaleb Hale
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patrick Hinks
April 24, 2026
5
out of
5
rating by Patrick Hinks
"Great team! Ask for Melanie, she'll take care of you!"
We responded:
"Thank you for the fantastic review, Patrick! We are always here to help with your insurance needs here in Olathe . "
Steve
April 23, 2026
5
out of
5
rating by Steve
"Kaleb is great to work with. SF is lower price than farmers."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kaleb Hale’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Kyle E
April 23, 2026
5
out of
5
rating by Kyle E
"This office has been helping my family with our insurance needs for more than 20 years. They are consistent, friendly, and informative whenever we need to work with them, and very responsive when we need assistance! Thank you!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kaleb Hale’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Olathe ."
Krystal Laws
April 20, 2026
5
out of
5
rating by Krystal Laws
"Super helpful and friendly- found our best rates for our car"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
Bob Pathman
April 16, 2026
5
out of
5
rating by Bob Pathman
"Kaleb’s staff is always very efficient & helpful. Customer is always 1st!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Olathe to know that you had such a wonderful experience with us here on State Farm Agent Kaleb Hale’s Team."
Cody
April 16, 2026
5
out of
5
rating by Cody
"Always fast friendly service from people that care"
We responded:
"Cody, thank you for your wonderful review of State Farm Agent Kaleb Hale’s Team!"
Mark Bersted
April 15, 2026
5
out of
5
rating by Mark Bersted
"Brad was very helpful and quick. Added insurance to a new car."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
john hammett
April 15, 2026
5
out of
5
rating by john hammett
"Great customer service, in the age of zero customer service elsewhere."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kaleb Hale’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Sima A
April 14, 2026
5
out of
5
rating by Sima A
"My family and I recently switched to State Farm after multiple years spent with a different insurance agency. Kaleb Hale, Katie, and his entire office offer extremely affordable rates compared to others, and the level of service provided is top-notch. I especially had a great experience getting my auto insurance reinstated today after said previous agency let my policy lapse without notifying me that a renewal was needed. Katie was OUTSTANDING with the customer service she afforded me, and everything was accomplished in less than 30 minutes. I so appreciate the efficiency, care, and attention from Katie. I will recommend this office to additional family members and friends who are looking to make the switch. Sure am happy I did!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know"
latrisha law
April 13, 2026
5
out of
5
rating by latrisha law
"Today I had the pleasure of meeting our agent Katie Duroe. I came to her with the need to set up the safe driver beacon and she gave great service. Offered me a drink while we tried to figure out some system issues. I really appreciate her welcoming demeanor and the effort she took to make sure I got everything set up correctly. I highly recommend this State Farm location. I got to chat with a few other people in the office and all were very kind and eager to serve and resolve my issue."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
salesmidwest
April 13, 2026
5
out of
5
rating by salesmidwest
"The Hale Agency has always been there for us for both personal and business. Outstanding customer service and would highly recommend them for all your coverage needs!"
We responded:
"Thank you for the 5-star review, salesmidwest! Here on State Farm Agent Kaleb Hale’s Team, we are proud to serve our community and appreciate your recognition. "
Steve Robinson
April 12, 2026
5
out of
5
rating by Steve Robinson
"I had a very good and informative appt. with Jessica today! She knows the business excellently. As a former teacher she used her skills to explain what I needed to know in a very simple and straightforward way. Time well spent learning the what's and why's of insurance especially for our home."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Richard Ames
April 9, 2026
5
out of
5
rating by Richard Ames
"Superior service by Brad today. Proof of insurance card was no coming thru email. Finally got the proof via text. Thanks for the help!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
Julie Ott
April 9, 2026
5
out of
5
rating by Julie Ott
"Wow, what a great experience! We are relocating from a different state. Melanie was so helpful with setting up my policy! She went above and beyond!"
We responded:
"Wow, thank you for the 5-star review, Julie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
David Brainard
April 7, 2026
5
out of
5
rating by David Brainard
"Debbie and the rest of the office are simply the best."
We responded:
"Thank you for the fantastic review, David! We are always here to help with your insurance needs here in Olathe . "
Floreta Alcontin
March 30, 2026
5
out of
5
rating by Floreta Alcontin
"knowledgeable, friendly and very helpful people."
We responded:
"Thanks so much for the fantastic rating, Floreta! We are so glad you had a positive experience with us here on State Farm Agent Kaleb Hale’s Team. If there is anything we can do for you in the future, just give us a shout! "
Daria Davis
March 23, 2026
5
out of
5
rating by Daria Davis
"State Farm always takes cate of my needs. Much thanks to Stacy who help me quickly and efficiently."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Olathe to know that you had such a wonderful experience with us here on State Farm Agent Kaleb Hale’s Team."
Sarah Wilson
March 20, 2026
5
out of
5
rating by Sarah Wilson
"Kaleb and Debbie are very responsive, helpful, and genuinely kind! They know us even though we don’t interact with them frequently. I feel like a valued customer who is taken care of very quickly, whatever the need may be."
We responded:
"Sarah, thank you for your wonderful review of State Farm Agent Kaleb Hale’s Team!"
Dale Askren jr
March 17, 2026
5
out of
5
rating by Dale Askren jr
"Melanie was so helpful and explained everything I had a question about. She was very helpful very respectful. Couldn't ask for a better person to deal with. Thank you Melanie for the great experience."
We responded:
"We appreciate you, Dale! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
Kim Suter
March 16, 2026
5
out of
5
rating by Kim Suter
"Kaleb and his team are truly stellar. Any time I need something, they respond quickly and handle everything with accuracy and professionalism. Jessica is also extremely helpful. I really appreciate working with people who clearly know what they are doing and who genuinely try to help me accomplish my goals. Their responsiveness, attention to detail, and willingness to go the extra mile make the entire process smooth and stress-free. I highly recommend Kaleb and his team to anyone looking for knowledgeable and reliable insurance support."
We responded:
"Thank you for the amazing review, Kim! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Brett Whitmer
March 13, 2026
5
out of
5
rating by Brett Whitmer
"When natural disasters hit home it is stressful. Kalab Hale and Team respond quickly and are Johnny-on-the-spot with help and information. “Like a good neighbor, State Farm Kalab Hale and Team is there.”"
We responded:
"Thanks so much for the amazing review, Brett! We really appreciate your support here in Olathe . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
jranderson110
March 11, 2026
5
out of
5
rating by jranderson110
"Been a customer here for over 10 years now, and I've always had very good service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kaleb Hale’s Team here in Olathe . "
Beth LaRue
March 10, 2026
5
out of
5
rating by Beth LaRue
"I had an issue with my auto pay and Stacy was super helpful and kind. She resolved my issue quickly and made it a super easy process!"
We responded:
"We appreciate you, Beth! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
Bob Dixon
March 10, 2026
5
out of
5
rating by Bob Dixon
"Kaleb and his office staff are knowledgeable, responsive and pleasant to customize your insurance needs. Great folks."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Evan Krause
March 10, 2026
5
out of
5
rating by Evan Krause
"Make each policy feel custom tailored"
We responded:
"Thank you for the 5-star review, Evan! Here on State Farm Agent Kaleb Hale’s Team, we are proud to serve our community and appreciate your recognition. "