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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa McConnell

May 19, 2026

5  out of  5
rating by Melissa McConnell
"So grateful to Debbie in this office! She "saved the day" for us after a recent vehicle accident. We'd been struggling connecting with the claims department, securing a rental car with a provider, and tying that claim to the rental. The stress of this situation melted away once Debbie got involved. We now have secured a rental (after having to lock one in on our own over the weekend) with her assistance. Kaleb and his staff always offer wonderful support and guidance. Their patience and diligence to help clients -- especially in emotionally charged situations like a vehicle accident -- are why we will always be loyal State Farm customers. Thank you!"
We responded:
"Thank you for the 5-star review, Melissa! Here on State Farm Agent Kaleb Hale’s Team, we are proud to serve our community and appreciate your recognition. "
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Peri Marquardt

May 18, 2026

5  out of  5
rating by Peri Marquardt
"I have been with State Farm for many years. Kaleb is a great agent and I trust him a lot with my home, auto and life insurance needs. Debra Husman is always so nice, knowledgeable and friendly. I would highly recommend State Farm and Kaleb Hale’s agency"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Deborah Spiller

May 15, 2026

5  out of  5
rating by Deborah Spiller
"I have been with the Hale agency for over 40 + years and State Farm since 1974 !! everyone at this office has been wonderful and always been there for me no matter what the case !! 40+ years says it all doesn't it ❣️ thank you for amazing service !!!"
We responded:
"Thank you for taking the time to leave such a great review, Deborah. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tyler Ackerley

May 13, 2026

5  out of  5
rating by Tyler Ackerley
"My insurance provider was very kind. And handsome;)"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kaleb Hale’s Team. "
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Pat Stilley

May 12, 2026

3  out of  5
rating by Pat Stilley
"I called to have copies sent to me this morning of my Auto, Home and umbrella policies and still have not received them. I was needing them and am disappointed I still don’t have them. I still cannot set up an account on line. I was so frustrated I just gave up. Pat Stilley"
We responded:
"Pat, thank you for taking the time to leave a review. We are sorry you have not had the best experience with State Farm Agent Kaleb Hale’s Team here in Olathe but we take all feedback to heart and hope to improve the experience moving forward. "
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Madelynn Janke

May 11, 2026

5  out of  5
rating by Madelynn Janke
"Great experience with Katie!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kaleb Hale’s Team. "
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Paul Cheema

May 11, 2026

5  out of  5
rating by Paul Cheema
"Terrific customer service. Would recommend to everyone."
We responded:
"We appreciate your review, Paul. We are so happy that you had such a wonderful experience with State Farm Agent Kaleb Hale’s Team here in Olathe ! "
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Shelley Schmidt

May 8, 2026

5  out of  5
rating by Shelley Schmidt
"Great customer service! They actually called me to let me know my policy went down. Nice!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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MIKE CREVOISERAT

May 6, 2026

5  out of  5
rating by MIKE CREVOISERAT
"Super Nice Staff ! Thank you Debra Husman for all your Help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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George LaHood

May 5, 2026

5  out of  5
rating by George LaHood
"Katie was very professional and especially very helpful in setting up my policy. I really appreciate the fact that she was able to do everything so quickly and so professionally. It’s a pleasure to work with someone like that. Thanks to her."
We responded:
"George, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kaleb Hale’s Team—we are always here to help!"
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McKenzie Hinds

May 1, 2026

5  out of  5
rating by McKenzie Hinds
"We love working with this State Farm agency. Kaleb, Jessica, and Will all have outstanding customer service and make it easy to work with them. We highly recommend their services."
We responded:
"McKenzie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kaleb Hale’s Team is just a call or email away!"
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movement4us 777

May 1, 2026

5  out of  5
rating by movement4us 777
"Awesome experience Jessica was a Blessing to deal with could not have ask for a easier process in getting insurance"
We responded:
"Thank you for reviewing us here at Kaleb Hale State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yung Evol

April 30, 2026

5  out of  5
rating by Yung Evol
"Always a great experience. Stacy and the other girls are always nice and very helpful with anything I need."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Laura Winsor

April 30, 2026

5  out of  5
rating by Laura Winsor
"Jessica P helped me a great deal in making a decision about getting an umbrella policy She answered all questions to my satisfaction. Truly enjoyed my experience with her Would highly recommend her to future customers"
We responded:
"Thank you for taking the time to leave such a great review, Laura. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Mike Rooney

April 29, 2026

5  out of  5
rating by Mike Rooney
"Debra the office manager extremely helpful to work with."
We responded:
"Wow, thank you for the 5-star review, Mike! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jill Hanson

April 28, 2026

5  out of  5
rating by Jill Hanson
"Great Stste Farm office with great communication!!"
We responded:
"Jill, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kaleb Hale’s Team!"
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Patrick Hinks

April 24, 2026

5  out of  5
rating by Patrick Hinks
"Great team! Ask for Melanie, she'll take care of you!"
We responded:
"Thank you for the fantastic review, Patrick! We are always here to help with your insurance needs here in Olathe . "
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Steve

April 23, 2026

5  out of  5
rating by Steve
"Kaleb is great to work with. SF is lower price than farmers."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kaleb Hale’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kyle E

April 23, 2026

5  out of  5
rating by Kyle E
"This office has been helping my family with our insurance needs for more than 20 years. They are consistent, friendly, and informative whenever we need to work with them, and very responsive when we need assistance! Thank you!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kaleb Hale’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Olathe ."
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Krystal Laws

April 20, 2026

5  out of  5
rating by Krystal Laws
"Super helpful and friendly- found our best rates for our car"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Bob Pathman

April 16, 2026

5  out of  5
rating by Bob Pathman
"Kaleb’s staff is always very efficient & helpful. Customer is always 1st!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Olathe to know that you had such a wonderful experience with us here on State Farm Agent Kaleb Hale’s Team."
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Cody

April 16, 2026

5  out of  5
rating by Cody
"Always fast friendly service from people that care"
We responded:
"Cody, thank you for your wonderful review of State Farm Agent Kaleb Hale’s Team!"
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Mark Bersted

April 15, 2026

5  out of  5
rating by Mark Bersted
"Brad was very helpful and quick. Added insurance to a new car."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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john hammett

April 15, 2026

5  out of  5
rating by john hammett
"Great customer service, in the age of zero customer service elsewhere."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kaleb Hale’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Sima A

Sima A

April 14, 2026

5  out of  5
rating by Sima A
"My family and I recently switched to State Farm after multiple years spent with a different insurance agency. Kaleb Hale, Katie, and his entire office offer extremely affordable rates compared to others, and the level of service provided is top-notch. I especially had a great experience getting my auto insurance reinstated today after said previous agency let my policy lapse without notifying me that a renewal was needed. Katie was OUTSTANDING with the customer service she afforded me, and everything was accomplished in less than 30 minutes. I so appreciate the efficiency, care, and attention from Katie. I will recommend this office to additional family members and friends who are looking to make the switch. Sure am happy I did!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know"