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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joy

Joy

January 20, 2026

5  out of  5
rating by Joy
"Been with them for years and their service is amazing. I can always count on them"
We responded:
"We appreciate you, Joy! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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Jill Abel

January 20, 2026

5  out of  5
rating by Jill Abel
"Absolutely wonderful customer service. So helpful beyond words in getting correct policy, and quick response when needed"
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Cody Corr

January 19, 2026

5  out of  5
rating by Cody Corr
"I have had the pleasure of working with Kaleb for 12+ years. You won't find an agent or office that is more attentive, reliable, friendly, and there when you need them most for your auto, home, and life insurance needs!"
We responded:
"We appreciate you, Cody! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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James Van Horn

January 16, 2026

5  out of  5
rating by James Van Horn
"Deb and Melanie are the best !! They are always friendly and professional and resolve whatever it is that I need. They are real assets to State Farm and the Hale Agency."
We responded:
"We appreciate you, James. Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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John and Sarah Sherard

January 14, 2026

5  out of  5
rating by John and Sarah Sherard
"Kaleb was quick to respond to our questions and his customer relations specialist, Melanie, was extraordinarily helpful. Melanie went above and beyond to help me with all my questions and concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adrian Fitzmaurice

January 10, 2026

5  out of  5
rating by Adrian Fitzmaurice
"Wonderful Service and pleasant demeanor!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris Mitchell

January 7, 2026

5  out of  5
rating by Chris Mitchell
"After getting multiple quotes for Commercial coverage from other insurance companies, Melanie was able to help. Highly recommend for anyone who’s looking for Personal, and Commercial insurance that’s willing to help with great pricing all across the board. 10 out of 10"
We responded:
" We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Grace

January 5, 2026

5  out of  5
rating by Grace
"Always consistently excellent customer service from Mel and Deb! My first call is always to Kaleb and staff with insurance questions instead of calling a toll free line. If you are looking for a local agency that you can trust and will take the time to get to know you, you can't go wrong with the Hale's!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yolanda Hooks

January 2, 2026

5  out of  5
rating by Yolanda Hooks
"Stacy is outstanding!!!! She never miss"
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Susan Motley

December 30, 2025

5  out of  5
rating by Susan Motley
"We are long term customers and always get gold star service from this team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heather Morin

December 18, 2025

5  out of  5
rating by Heather Morin
"This is best State Farm agent. Everyone is helpful and personal. Melanie is an absolute gem and a wealth of knowledge. Thanks for decades of care and assistance (especially as the kids got older)."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know"
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Jeff Yacos

December 16, 2025

5  out of  5
rating by Jeff Yacos
"I have been working Kaleb for years. He is very responsive and really paints a good picture of what your policy covers in layman terms. Highly recommend!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Russ Townsley

December 16, 2025

5  out of  5
rating by Russ Townsley
"For over 40 years, the Hale Agency has handled our insurance needs providing sound support and advices as we've navigated life's ups and downs. They quick and cheery response is deeply appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tim Eaton

December 15, 2025

5  out of  5
rating by Tim Eaton
"This agency’s service and knowledge is second to none! Debbie Husman is the agent I work most with. She is amazing and we could not be happier with the service we recieve."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Mike McGee

December 15, 2025

5  out of  5
rating by Mike McGee
"Kaleb and the office staff are fantastic to work with. They saved us money both on business insurance and personal insurance. The transition was easy!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Matt Davidson

December 15, 2025

5  out of  5
rating by Matt Davidson
"Kaleb's office is always willing to help with whatever I need! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Demory

December 15, 2025

5  out of  5
rating by Dan Demory
"This State Farm office does a great job and is extremely helpful! I wouldn't go anywhere else!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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KJ_ 46

December 15, 2025

5  out of  5
rating by KJ_ 46
"Fantastic assistance. Stacy is so kind and a pleasure work with. Thankful for their excellent service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Helton

December 15, 2025

5  out of  5
rating by Tim Helton
"Worked with Debbie H for years - excellent responsiveness and service at all times. Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Loryn Villegas

December 13, 2025

5  out of  5
rating by Loryn Villegas
"We absolutely LOVE working with the entire team here at the Kaleb Hale office! Everyone is phenomenal, extremely helpful, and the pricing for renter insurance and car insurance is great! HIGHLY recommend using this office for any of your insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Spencer Dettelbach

December 12, 2025

5  out of  5
rating by Spencer Dettelbach
"I worked with Melanie Sanchez, and was pleasantly surprised at her ability to work quickly with me on our needs and last minute adjustments. I would recommend working with her, and would repeat the process in a heartbeat."
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Tanner McGee

December 11, 2025

5  out of  5
rating by Tanner McGee
"We have worked with Kaleb Hale for many years. The support has stayed consistent. The team handles our personal and business policies with the same level of attention. They review coverage with us, answer questions, and explain changes in clear terms. They process updates fast. They follow through on every request. Our home, vehicles, equipment, and business assets are all covered. Their office keeps everything organized, which saves us time. Claims have been handled without confusion. Communication has been steady. This agency has proven reliable for long term service."
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Fred Graessle

December 8, 2025

5  out of  5
rating by Fred Graessle
"Kaleb Hale has consistently been the most responsive and attentive insurance agent I've known. Matyra Hussaini of the Hale State Farm Agency is a great example of the dedicated and talented associates one encounters when dealing with Kaleb."
We responded:
"Thanks you for your 5 star review!"
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Rob Schweller

December 8, 2025

5  out of  5
rating by Rob Schweller
"Kaleb and staff are always on top of it! I appreciate the professionalism and availability of the group."
We responded:
" We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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ishi chidai

December 5, 2025

5  out of  5
rating by ishi chidai
"They responded promptly and efficiently. Also, I appreciate that they sent the contract documents as a PDF via email. The insurance premium is also reasonable, which is very helpful. I would like to continue my relationship with this insurance company."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"